Time: Saturday, July 11, 1:30 to 3:00 PM Chicago Hilton, Lake Erie Room Best Practices in Cooperative Virtual Reference: Survival tips for tough times, and what our users think of VR services. Budget woes? Natalie Tagge of Illinois' AskAway shares tips on sustaining a virtual reference service even as grant funding ends, and Lynn Connaway (OCLC Office of Research) and Marie Radford (Rutgers University) relate what they learned from users regarding their view of our services. For more information about the presentations and the presenters, please check out our earlier posting.
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