Hello, I’m Ken Thomas, the documentation writer for QuestionPoint.
We’ve prepared a guide that introduces you to the new chat and helps you try the pilot version that was installed earlier this month. The guide is a PDF file that contains several screen shots from the pilot version.
We welcome your feedback about the pilot version and about the guide.
Page 2 of the PDF guide mislabels the Firefox browser as "Foxfire."
Posted by: Stephen Francoeur | November 28, 2005 at 07:25 AM
Thanks, Stephen. I marked the Firefox correction for the next update of the guide.
Posted by: Ken Thomas | November 29, 2005 at 04:05 AM
We've updated the pilot guide for the December 11 pilot release, which includes co-browse.
Posted by: Ken Thomas | December 19, 2005 at 04:05 AM
We've updated the pilot guide for the January 15 pilot release. Highlights of the release are listed on the first page.
Posted by: Ken Thomas | January 18, 2006 at 03:43 AM