Cooperative librarians have access to many resources, including our growing Spanish language Cooperative. If during your shift you happen to pick up a patron who prefers to communicate in Spanish, help may be available from a librarian monitoring the Cooperative Spanish queue. The Spanish queue is available whenever a bilingual librarian is online and monitoring that queue. The Spanish queue is staffed by librarians from individual libraries such as Queens PL in New York, statewide services such as Maryland AskUsNow!, and Back Up staff who are bilingual in English and Spanish. The Spanish schedule varies, but here is the current one: http://www.247ref.org/spanishschedule/libschedule.cfm
You can only transfer to the Spanish Queue if a bilingual librarian is monitoring the Spanish Queue at that time. To transfer to the Spanish queue, follow these steps:
- Click Transfer
- Click Queues, to see if the Spanish Queue appears
- Select Spanish, then transfer
If the Spanish queue does not appear when you click Queues, then there are no bilingual librarians monitoring the Spanish queue at that time.
If you have any questions about the Spanish language service, including how your library or group can participate in this service, please contact Susan McGlamery at [email protected].
¡Muchas gracias!
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