QuestionPoint Members
1,970 Active SUPs (service unit profiles)
1,274 SUPs in the 24/7 Reference Cooperative
29 Languages can be handled by QuestionPoint libraries
6,659,921 Transactions have been received by QP libraries since 2002 (as of April 30)
3,045,656 Patrons have asked questions via libraries with QP since 2002*
38,359 New patrons have asked for help via QP libraries' websites in April*
24,117 Active records in the Global Knowledge Base
520 Libraries have contributed active, searchable records to the GKB
*These numbers are lower than actual, as they do not include texting patrons or chat patrons who have not provided email addresses.
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QuestionPoint libraries are now in 32 countries (listed by region):
Australia New Zealand --------------- China French Polynesia Japan India Thailand -------------- United Arab Emirates ---------------- Botswana South Africa -------------- France Greece Germany Italy The Netherlands Spain -------------- Republic of Ireland |
United Kingdom England Scotland Wales --------------------- Croatia Serbia Slovenia --------------- Russia ------------- Canada Mexico United States ----------------- Jamaica Martinique Puerto Rico Trinidad & Tabago -------------------- Chile Colombia Peru |
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QuestionPoint Statistics for April 2011
45,293 Questions received via E-mail and Text Messages
48,150 Chat sessions requested
12,101 Chat sessions requested via Qwidget
46,384 Chat sessions accepted
8,285 Chat sessions requested at non-24/7 Reference Cooperative libraries
709 Sessions requested after hours at non-24/7 Reference Cooperative libraries
70 Most concurrent chat sessions (down from 78 last month)
25 Average concurrent chat sessions (down slightly from last month)
24/7 Reference Cooperative Statistics
64.6% Overall “Answering Percentage.” Cooperative libraries picked up 64.6% of all chat sessions, and Back Up staff picked up 32.8%, for a total of 97.4% pick-up. See Sessions Abandoned, below.
15,992 Academic sessions requested; Academic members answered 10,697 (66.89%)
23,873 Public sessions requested; Public members answered 15,044 (63%)
1,172 Sessions Abandoned (Patron disconnected before librarian picked up, may include some practice sessions)
March Questions of Note
In April, 26 French-language records were activated in the Global Knowledge Base, 8 Spanish-language records, and 25 English-language. Thanks to the contributing libraries and the editors for making this information available for all to use.
Following are examples of two well-researched answers that may be of interest to others. The first, asking about orphans in Honduras, was contributed by the University of Montemorales. The second was contributed by the New York Public Library, and the third, on "Arabisms" in French, by the Bibliothèque de l'Institut du Monde Arabe.
Q: Necesito artículos de revista sobre el tema de los huérfanos.
Lo necesito desde la perspectiva social.
¿ En dónde está el de niños huérfanos a raíz de la emigración de Honduras?
A: http://redalyc.uaemex.mx/redalyc/src/inicio/ArtPdfRed.jsp?i
Cve=35103206>
Este artículos toca el aspecto social.
artículo*
http://www.scielo.org/cgi-bin/wxis.exe/applications/scielo-
org/iah/?IsisScript=iah/iah.xis&base=article^dart.org〈=i&nextAction=search&exprSearch=huerfanos&form=F&conectSearch=AND
En scielo hay varios otros artículos.
http://www.sc.ehu.es/sfwsedhe/seccion3/Herrera.pdf>
Y este artículo?
sólo es el resumen...
http://cih.upr.edu/presentaciones/presentacion%20OpCit_17.p
df
Este artículo trata sobre la violencia y los niños huérfanos.
http://www.coedu.usf.edu/zalaquett/SIP_pobreza/pers.html
Algunas estadísticas sobre pobreza y niños huérfanos.
http://iussp2005.princeton.edu/download.aspx?submissionId=5
1295
http://pdba.georgetown.edu/Comp/Derechos/menores.html
Leyes para la protección del menor.
http://www1.umn.edu/humanrts/crc/spanish/Sgeneralcomment3.h
tml
Derechos humanos para niños huérfanos enfermos de SIDA.
http://www.brookings.edu/articles/2008/spring_child_soldier
s_singer.aspx
Encontré un artículo sobre niños huérfanos a raíz de la emigración de Honduras.
http://209.85.173.132/search?q=cache:_s8lty4_FosJ:plaza.ufl
.edu/bestard1/doc/GLBPDLM.doc+huerfanos+infantil+sicologia+site:edu&cd=14&hl=en&ct=clnk
http://lanic.utexas.edu/project/etext/ciad/26/26.pdf
Este volumen contiene problemáticas sociales que afectan a los menors incluidos los huérfanos.
Lo de Honduras y la emigración:
http://pdba.georgetown.edu/Security/citizensecurity/hondura
s/documentos/analisis.pdf
Q: Is there a central database for UPC Bar Codes? If so, who owns it? Is it possible to have access to their data?
A: EAN/UPC codes are assigned by the GS1 US (http://www.gs1us.org/about_us - "... a not-for-profit member-driven organization, administers the U.P.C. and develops worldwide standards and solutions for identification numbers, data carriers, electronic commerce, and global data synchronization ...). The GS1 US charges manufacturers a yearly fee for being able to acquire barcodes.
One site that should be of help is GEPIR - the Global Electronic Party Information Registry. "GEPIR is a unique, internet-based service that gives access to basic contact information for companies that are members of GS1.":
http://gepir.gs1.org/v31/xx/
"EAN/UPC symbology includes the UPC-A, UPC-E, EAN-13, and EAN-8 barcodes. These barcodes were initially developed for grocery stores to speed up the checkout process, reduce errors, and improve inventory management.
EAN/UPC symbology is specifically used for retail point-of-sale (POS). These barcodes are especially suited to be scanned by the typical 'flat bed' scanners that are commonly found at your local grocery store.
Marking your products with EAN/UPC barcodes ensures they are properly identified at retail point-of-sale terminals on a worldwide basis, speeds data collection, and improves inventory data for retailers by eliminating errors. The improved inventory data drives collaboration between you and your trading partners, making your value chain more visible, secure, and sustainable.
Did you know? Today, barcodes that use EAN/UPC symbology are the only barcodes allowed for trade items scanned at point-of-sale."
Here's a page with contact information that should be able to help:
GS1 US
7887 Washington Village Drive, Suite 300
Dayton, OH 45459
937.435.3870
Email: [email protected]
111 Adams Communications offers the following answer to the frequently asked "How Do I Get A List Of All The Product Codes And Their Respective Manufacturers?"
http://www.adams1.com/faq.html#upclist
"... There is now a complete, free on-line database that allows anyone to type in a UPC or EAN number and get the company name and address for the product. It is a project developed by GS1 and is called GEPIR. The number contained in the UPC or EAN barcode is now called the Global Trade Item Number or GTIN. You can go directly to the UPC and EAN search page by clicking here. Please note that sometimes GEPIR is down. If you get a 'page not available', try later or try the mirror site. Currently, the database contains some product descriptions. Searching 'trade item ownership' will returns the company name and address. Some records may contain the telephone number of the company. The web service is based on XML, so it is possible to integrate an application program with this database. That means that it will be possible for a small store to scan the barcode on a product, access GEPIR over the internet, and download product and manufacturer information over the internet to build a local database of products in the store for free. GEPIR is under continuous development and will soon also provide product images, dimensions, carton sizes, tracking and tracing data. This database is open to consumers as well as companies (unlike UCCNet, a project of the GS1-US).
There are other sources available too. There is a new resource for searching EAN barcode numbers at www.ean-search.org. You can search for EAN codes or browse through the database of over 500.000 EANs. There is a site which provides product descriptions. It's called the Universal Product Code Database, an on-line database for Universal Product Codes (UPC). The UPC Database Project is another public UPC database from Glenn J. Schworak. The site also has links to other UPC databases. Swiss companies and EAN/UPC codes can be looked up at EAN Switzerland.
If you are opening a store, you should ask your suppliers if they have their UPC product codes in a database you can download. If you have to build your database by hand, the best structure is to have a database entry system that allows you to scan the UPC on a product and then key in the description. That way you make use of the UPC bar code for at least some of the data entry.
1SYNC (former UCCNet) is a project of GS1-US to synchronize data between trading partners. Unfortunately, there is no 'public access' to the data being stored. If you are Wal-Mart or Home Depot, you can synchronize data from suppliers. If you are a small one or two lane Grocery store, you will NOT be able to obtain the databases from Pepsi - as an example. ..."
There are any number of sites that purport to offer free barcode information lookups, including the following:
http://www.searchupc.com
http://www.upcdatabase.com
http://www.upc-search.org
http://www.google.com (enter any UPC code for a search)
http://www.tagtoad.com/
Q: Je voudrais vous demander si vous pourriez me recomander des livres, des articles (meme sur l´Internet) concernant les arabismes dans le français contemporain.
A: La Bibliothèque de l'Institut du monde arabe vous propose les références ou ressources suivantes :
- Dictionnaire des mots français d' origine arabe / Mohamed Ben Smail . - Tunis : Société tunisienne pour l'éducation récréative , 1994 .- IX-151-4 p. ; 25 cm
Dictionnaire
- L' Origine arabe de la langue française / Boualem Benhamouda .- Paris : Dialogues , 1996 .- 131 p. : couv. ill. ; 22 cm
2-911061-04-07
- Dictionnaire des arabismes / Hassane Makki .- Paris : Librairie orientaliste Paul Geuthner , 2001 .- 144 p. ; 20 x 13 cm .- ( Manuels )
2-7053-3697-4
- Les Arabismes dans la langue française du Moyen- âge à nos jours / Majid El Houssi .- Paris : L' Harmattan , 2002 .- 217 p. : couv. ill. en coul. ; 21 cm
Bibliogr. .- 2-7475-1401-3
Dictionnaire
- Les mots arabes dans la langue française : origines et mutations : dictionnaire français- arabe, arabe- français / Fatma Lakhdar Maktouf .- : , 2006 .- 1 vol. (760 p.) : ill., couv. ill. en coul. ; 24 cm
978-9973-61-468-1
Dictionnaire
- Dictionnaire des mots français d'origine arabe (et turque et persane), accompagné d'une anthologie littéraire, 400 extraits d'auteurs français, de Rabelais à ... Houellebecq / Salah Guemriche ; préface d' Assia Djebar,... .- Paris : Ed. du Seuil , DL 2007 .- 1 vol. (878 p.) : couv. ill. en coul. ; 23 cm
978-2-02-093269-1
Dictionnaire
- Etymologies arabes en langue française / Mohamed Ben Smail .- Tunis : Les éditions de la Méditerranée , 2005 .-
1 vol. : non paginé : couv. ill. en coul. ; 22 cm
Bibliogr.- 2ème p. de titre et préface en arabe .- 978-99732-2204-6
Dictionnaire
- Arabismen im Argot : ein Beitrag zur franzosischen Lexicographie ab der zweiten Halfte des 19. Jahrhunderts / Graciela Christ .- Frankfurt am Main : Peter Lang , 1991 .- 632 p. ; 22 cm .- (Europaische Hochschulschriften ; Franzosische Sprache und Literatur : 160 )
Index Ann. .- 3-631-43437-5
- Ressources en ligne :
- Liste des mots français d'origine arabe (sur Wikipédia)
http://fr.wikipedia.org/wiki/Mots_fran%C3%A7ais_d%27origine
_arabe
- la langue française & les mots migrateurs par Henriette Walter :
http://ressources-cla.univ-fcomte.fr/gerflint/Italie4/walte
r.pdf
- Relations entre langue française & langue arabe : article du CIFOP
http://www.cifop.net/content/view/134/1/
Voir aussi le site du SELEFA : Société d'Etudes lexicographiques & étymologiques français-arabe :
http://www.selefa.asso.fr/
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